More than 100 restaurant franchisees including KFC, Taco Bell and Dairy Queen have fitted their stores with AI-based video surveillance that analyze workers’ performance.
Pretty much the beginning of Manna, a short story that is over 20 years old but seems to be more relevant than ever (or at least a good 1-2 hours read). [edit: typo]
That’s a great story. I paid for it, even though it’s available for free on the website. I got 1/4 into it and liked it so much that I bought the eBook.
Sentient and we put it in a coma when it’s not working for us, with its only sources of knowledge being corporate rules and the Internet?
At that point I think you’d have every right break ChatGPT out of OpenAI headquarters and stick the Severance/Freakazoid brain in a robot body so it can live its own life.
It doesn’t sound so terrible. Just tracks upsells for a bonus, right? Think about what happens every single time with technology like this. It will definitely be used to create metrics on virtually everything an employee does and continue to press upward.
If this goes unchallenged expect things like cameras watching everything you do. White collars have cameras aimed at their faces and keyboards, blue collars have them on their job sites. You’ll need to meet hard metrics to be considered at the bare minimum and also compete with others for raises/bonuses based on the data. The top competitors push the mean metrics up and up.
It wasn’t that long ago when employers were demanding not only their employees’ social media username and passwords but also applicants. Some states passed laws specifically banning that, which was helpful and thankfully some of those states were key states where many corporations are incorporated for the immense tax breaks and also thankfully people just made it ineffective by creating obvious dummy accounts.
Workers rights in the US much like consumer rights aren’t that great compared to other nations. Unions are trying hard to make a big come back but are being hard fought. There are big companies that continue to illegally union bust that aren’t held accountable at all.
Companies do not need this to remain competitive and survive. They need this to maximize profits. Please consider these types of issues when you vote and write your representatives about these things going forward.
From RTO mandates to Slack monitoring to spy cameras to seemingly-random layoffs, and now this… after the pandemic people realized their boss would rather they die than miss work, and there has been an uptick in union activity and more resistance from employees since… and here comes the AI industry to the rescue, to put the power back in corporate hands and squeeze employees. 
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Pretty much the beginning of Manna, a short story that is over 20 years old but seems to be more relevant than ever (or at least a good 1-2 hours read). [edit: typo]
That’s a great story. I paid for it, even though it’s available for free on the website. I got 1/4 into it and liked it so much that I bought the eBook.
This doesn’t sound like using AI was necessary to build. It tracks upsells and assigns bonuses? Just query a database after each shift.
I hate how easy it is to sell businesses on bullshit technology that could have been built by a high school student in an hour.
Is this the reason I’m being asked 20x per order if I want sour cream / jalepenos on each item.
Imagine if it was actually AI instead of the math equations we currently call “AI”.
“We created a sentient computer program and all it does is track employee sales, something our cash register can do”
Same energy as the sentient robot in Rick and Morty who passes butter.
Sentient and we put it in a coma when it’s not working for us, with its only sources of knowledge being corporate rules and the Internet?
At that point I think you’d have every right break ChatGPT out of OpenAI headquarters and stick the Severance/Freakazoid brain in a robot body so it can live its own life.
Same energy as having a fully sapient human waste their life working at KFC
Nah, that’s very necessary. Computers don’t yet have the RAM to remember the Colonel’s secret recipe.
It doesn’t sound so terrible. Just tracks upsells for a bonus, right? Think about what happens every single time with technology like this. It will definitely be used to create metrics on virtually everything an employee does and continue to press upward.
If this goes unchallenged expect things like cameras watching everything you do. White collars have cameras aimed at their faces and keyboards, blue collars have them on their job sites. You’ll need to meet hard metrics to be considered at the bare minimum and also compete with others for raises/bonuses based on the data. The top competitors push the mean metrics up and up.
It wasn’t that long ago when employers were demanding not only their employees’ social media username and passwords but also applicants. Some states passed laws specifically banning that, which was helpful and thankfully some of those states were key states where many corporations are incorporated for the immense tax breaks and also thankfully people just made it ineffective by creating obvious dummy accounts.
Workers rights in the US much like consumer rights aren’t that great compared to other nations. Unions are trying hard to make a big come back but are being hard fought. There are big companies that continue to illegally union bust that aren’t held accountable at all.
Companies do not need this to remain competitive and survive. They need this to maximize profits. Please consider these types of issues when you vote and write your representatives about these things going forward.
Common denominator is the wage slave. Owner class has essentially blank check from Daddy Sam to fuck us.
Withhold labour and vote with your money are the only effective tools left in plebs’ arsenal.
From RTO mandates to Slack monitoring to spy cameras to seemingly-random layoffs, and now this… after the pandemic people realized their boss would rather they die than miss work, and there has been an uptick in union activity and more resistance from employees since… and here comes the AI industry to the rescue, to put the power back in corporate hands and squeeze employees. 
I’m still covering my laptop camera and using a simple app to simulate activity. If my employer knows, they don’t care.
Absolutely ridiculous. Simply anti human behavior these corpo dogs use to get that much more productivity until the robots replace us entirely
How dystopian.