But this policy may struggle to address the camera problem at large, as the company has already required hosts to disclose the indoor cameras, and guests have sometimes reported hidden and undisclosed cameras.
The new rules also require hosts to disclose to guests whether they are using noise decibel monitors or outdoor cameras before guests book.
“This just emphasizes the fact that surveillance always gives a huge amount of power to whoever controls the camera system,” says Fox Cahn. “When it’s used in a property you’re renting, whether it’s a landlord or an Airbnb, it’s ripe for abuse.”
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Happy customers don’t write about their glorious experience with Airbnb. You only hear about the ones that make the news or the courts.
Then multiply the relatively small fraction of issues against 400 million nights per year booked with Airbnb and it’s easy to think that every booking is a nightmare.
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