I started testing out alternatives immediately after discovering his post. I understand they’re saying this was a mistake and was meant to have been posted from his official account and not the company account, but that is still a bit off putting to me. As others have mentioned, this also made me aware of how many eggs I have in this basket, and after trying out alternatives for a few days I made the full switch away from ProtonMail, Calendar and VPN to Tuta + Mullvad.
Unfortunately, my Unlimited plan renewed in November and customer service has stated they will not refund me for the remaining time, as 30 days has passed. Oh well, I can at least cancel my auto-renewal :)
Ah shoot. I guess that makes sense that it might not match 1:1 if it’s using some advanced recurrence rules. When I exported from Proton and imported to Tuta, I did it as a CSV and needed to modify the columns a bit to get it to import, but my recurring appointments seemed to have come over fine. They are fairly simple though.
My exact thoughts, except I cancelled my auto-renewal and emailed support asking for a refund (and mentioning why). This way they find out sooner than later that this type of action is losing them business and can take corrective actions. I will likewise return if they change up their leadership in the future.