Proton.me uses dishonest marketing tactics
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Proton.me uses dishonest marketing tactics

Originally when I signed up for proton unlimited they advertised it as being a student discounted plan not a coupon… Now I go to renew my membership, and it’s suddenly a coupon and not a plan anymore…. My account shows it as being a plan not a discount or coupon. It shows it as being a discounted plan. This is what is pushing me away from their service. Now going back to a free plan and using Mullvad VPN once again.

@alex_herrero@lemmy.world
mod
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51Y

If you tell us the exact situation, I’ll do my best to help you with the team. Of course you can contact them through their webform here: https://proton.me/support/contact

FiralTheSpiral
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41Y

Out of curiosity, why would you post this here? This is more of a Proton support community than anything. Not really meant for accusations of the company to my knowledge. Also, I’ve been using Proton for ~3 years now and had never heard of a student discounted plan.

This is a stupid post. Why was it so important to tell us all you can’t read and don’t like paying bills.

Where do they advertise a student discount? I can find no mention of one anywhere, except for websites stating clearly that proton offers no student discount.

GonzoKnows
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-111Y

yes they do it has to be requested via contact form

Thats not advertisement then…

Well this reddit user knew it was a once use coupon. Maybe you misread something? Also I can’t find anything to do with a student discount / coupon on their site

GonzoKnows
creator
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-61Y

Their student verification is per year

GonzoKnows
creator
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-61Y

This is my plan screen

Sean
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61Y

What’s the note attached to the asterisk?

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